Privacy Policy
Last updated: February 2026
1. Information We Collect
We collect information you provide directly to us when making a booking:
- Contact Information: Name, email address, phone number
- Booking Details: Hotel selections, dates, guest preferences
- Payment Information: Processed securely by our payment provider (we do not store card details)
2. How We Use Your Information
We use collected information to:
- Process and confirm your hotel bookings
- Send booking confirmations and updates
- Provide customer support
- Improve our services
- Comply with legal obligations
3. Information Sharing
We share your information with:
- Hotels: To complete your reservation
- Payment Processors: To process your payment securely
- Service Providers: Who assist in operating our platform
We do not sell your personal information to third parties.
4. Data Security
We implement appropriate security measures to protect your personal information. Payment data is processed through PCI DSS compliant systems. However, no method of transmission over the Internet is 100% secure.
5. Data Retention
We retain your booking information for the period necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, booking records are retained for 7 years for tax and legal purposes.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data (subject to legal retention requirements)
- Object to processing of your data
- Request data portability
7. Cookies
We use essential cookies to enable basic website functionality. We do not use tracking or advertising cookies without your consent.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites.
9. Children's Privacy
Our Service is not directed to children under 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated revision date.
11. Contact Us
For questions about this Privacy Policy or to exercise your rights, please contact us through our website.